• Inbound Lead Management: Promptly respond to incoming inquiries from potential customers via Facebook, Instagram, WhatsApp, and other communication platforms, addressing their questions professionally and effectively.
• Sales Conversion: Engage potential customers through personalized conversations, clearly and persuasively answering their questions, addressing concerns, and guiding them toward making a purchase decision.
• Customer Communication: Serve as the primary touchpoint, providing timely, accurate, and comprehensive product information to potential customers.
• Data Management: Accurately track interactions, conversions, and follow-ups in our CRM system, ensuring meticulous organization and easy accessibility for analysis.
• Insight Reporting: Regularly provide concise and insightful reports during team meetings, highlighting conversion rates, common inquiries, and opportunities for improving sales strategies.
• Continuous Improvement: Proactively seek feedback, refine sales techniques, and identify opportunities to enhance the customer sales journey.

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• Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred).
• Proven experience in B2C sales or customer support roles, preferably within e-commerce or digital platforms.
• Exceptional communication, interpersonal, and problem-solving skills.
• Strong ability to persuade, negotiate, and convert leads into customers.
• Self-driven, results-oriented, and capable of working both independently and collaboratively.
• Familiarity with CRM systems (experience with messaging platforms like ManyChat is advantageous).
• Interest or familiarity with consumer behavior and sales techniques.

Ready to become a key part of our growing team? Join us in driving successful sales at TCF!

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Applications open till 17, November 2025.

Fill out the form below and join a program that would cost $2,000+ for FREE. The only requirement for you is to commit joining TCF if‌ selected.

No certificates are provided upon completion.The recognition of success is earning your place at TCF!

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